Part 1: The Start-Up Playbook: How to Turn a Simple Idea into a High-Growth Company
- Allow Yourself Time to Recharge
- Have a Big Dream
- Believe in Yourself
- Trust a Select Few with Your Idea and Listen to Their Advice
- Pursue Top Talent as If Your Success Depended on It
- Sell Your Idea to Skeptics and Respond Calmly to Critics
- Define Your Values and Culture Up Front
- Work Only on What Is Important
- Listen to Your Prospective Customers
- Defy Convention
- Have–and Listen to–a Trusted Mentor
- Hire the Best Players You Know
- Be willing to Take a Risk–No Hedging
- Think Bigger
Part 2: The Marketing Playbook: How to Cut Through the Noise and Pitch the Bigger Picture
Part 3: The Events Playbook: How to Use Events to Build Buzz and Drive Business
Part 4: The Sales Playbook: How to Energize Your Customers into a Million-Member Sales Team
Part 5: The Technology Playbook: How to Develop Products Users Love
Part 6: The Corporate Philanthropy Playbook: How to Make Your Company About More Than Just the Bottom Line
Part 7: The Global Playbook: How to Launch Your Product and Introduce Your Model to New Markets
Part 8: The Finnace Playbook: How to Raise Captical, Create a Return, and Never Sell Your Soul
- Don’t Underestimate Your Financial Needs
- Consider Fundraising Strategies Other Than Venture Capital
- User Internet Models to Reduce Start-Up Costs
- Set Yourself Up Properly from the Beginning, Then Allow Your Financial Model to Evolve
- Measure a Fast-Growing Company on Revenue, Not Profitability
- Build a First-Class Financial Team
- Be Innovative and Edgy in Everything You Do–Except When It Comes to Your Finances
- When It Comes to Compliance, Always Play by the Rules
- Focus on the Future
- Allow for Change as Your Company Grows
Part 9: The Leadership Playbook: How to Create Alignment–the Key to Organizational Success
- Use V2MOM to Focus Your Goals and Align Your Organization
- Use a Top-Down and Bottom-Up Approach
- Build a Recruiting Culture
- Recruiting Is Sales
- Keep Your Standards High as You Grow
- How to Retain Top Talent
- The Importance of Mahalo
- Foster Loyalty by Doing the Right Thing
- Challenge Your Best People with New Opportunities
- Solicit Employee Feedback – and Act On It
- Leverage Everything
The Final Play